Frequently Asked Questions

Everything buyers ask
before placing the first PO.

If your question isn't here, send it via the contact form — we'll respond directly and add it to this page if it's a common one.

MOQ is 300 units per SKU for OEM logo work, 500 units for ODM new tooling, and as low as 100 units for private label on existing SKUs. Trial runs of 50-100 units possible for first-time partners at sample-tier pricing.

3Cr13, 4Cr14, 8Cr13MoV, 9Cr18MoV, 14C28N, 440C, AUS-8, D2, VG-10, S35VN, M390, 1095 carbon, 5160 spring steel, and 67-layer Damascus with VG-10/AUS-10/10Cr15CoMoV cores. Hardness tunable 56-62 HRC. See our full steel comparison for use-case mapping.

Pakkawood, G10, micarta, stabilized wood, ABS, POM, aluminum, titanium, carbon fiber, paracord wrap, bone, rubber overmold. See our handle materials guide for full comparison.

Sample 12-18 days. Mass production 35-50 days depending on category and quantity. Damascus and forged adds 7-10 days. Full timeline confirmed at PO.

Yes — logo engraving, blade etching, custom blade shape, handle material, sheath, gift box, hangtag, insert card — all in-house. We ship retail-ready, Amazon-ready or distributor-ready.

Yes, to 40+ countries. FOB Ningbo/Shenzhen standard. DDP and door-to-door available. Amazon FBA prep and labels also possible.

30% deposit on PO, 70% balance before shipment (or against B/L copy for FOB). LC at sight available for orders above USD 50,000.

Yes — in-house industrial design team. Concept sketches in ~7 days, 3D / prototype in 18-25 days, mass production in 35-50 days. Design fee USD 1,500-5,000 depending on scope. See our ODM service.

Yes. In-house photo studio. White background, lifestyle, and hand-model shots. USD 50-150 per SKU. Faster and cheaper than booking your own photographer.

Yes — we welcome customer visits. Fly into Guangzhou (CAN) or Shenzhen (SZX); we coordinate transport, accommodation, and translator. Plan 1-2 days on-site.

Yes. NDA signed before sharing private SKU catalog. Per-SKU exclusivity in defined territory and channel is standard on private label and ODM.

ISO 9001:2015 (since 2013), BSCI, Sedex SMETA, FDA food-contact, CE, REACH, RoHS, FSC (packaging). See certifications for documentation.

Under 0.4% post-delivery defect rate over the last 3 years (across all SKUs). AQL 2.5 final inspection at our QC lab. Inspection report attached to every shipment.

Yes — SGS, TÜV, Intertek, Bureau Veritas, AsiaInspection or your in-house team. We've passed every third-party audit since 2013.

We stock semi-finished blades on our top 50 SKUs, which cuts re-order lead time to 20-25 days. Best for established brand programs where we know your volume.

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